Early Help

Early Help

Early Help in Newcastle: the co-ordination of multi-agency support around families

Early Help for Practitioners

As a practitioner involved in Early Help the information below  will help guide you through the process, whether you are a member of the Team around the Family (TAF) or the lead practitioner.

As part of our ongoing commitment to ensuring families get the right help at the right time we have:

  • Improved the services at Access Point and this remains the first point of contact for new Early Help Assessments and Plans(EHAP)
  • Strengthened Early Help presence and interface with Children's Social Care at the Front Door
  • Updated and simplified the Early Help Assessment and Plan and this can be found below
  • Streamlined processes for tracking cases, through a single weekly meeting in each Locality.

Enquiries:  Telephone 0191 211 5805 or contact Community Family Hub on the number below

You can log a completed EHAP or other whole family assessment here: earlyhelpplan@newcastle.gov.uk


What is the role of the lead practitioner?

The lead practitioner supports children, young people and families and co-ordinates regular reviews of the support plan agreed by the Team Around the Family (TAF). 

The lead practitioner supports child and young people through important transitions. They also ensure there is a careful and managed handover when it would be more appropriate for someone else to be the lead practitioner.

For this to work well, all TAF members are responsible for updating the lead practitioner with developments and progress on the case. 

Why does there  need to be a lead practitioner?

When one person takes the lead for each case we can avoid duplication and families will experience a more joined-up approach. 

Who can be a Lead Practitioner?

For most children and young people the person carrying out this role will be carefully chosen from the range of practitioners who are already working with that  child, young person or family. This could be a school worker, health worker, Community Family Hub worker, or someone else.

What is important is that the role of lead practitioner results in children and young people gaining access to better coordinated and targeted support.

All agencies must work together, taking on the lead role for some cases and participating as TAF members for other cases.

Who is the TAF?

The TAF is made up of the different people who could help a family.  This could include workers from schools, health, the Community Family Hub, and a wide range of other services.

In some cases the TAF will also include staff from other areas, for example, if a child lives in Newcastle but goes to school in North Tyneside. 

Where can I find guidance on the whole process?

You can find out more information by ringing 0191 211 5805 or by contacting your Community Family Hub

Central, Families Matter. Blakelaw - 0191 214 2460

East, Byker Sands - 0191 275 9636

West, Health Resource Centre. Benwell - 0191 277 3742


What forms do I need?

The forms you need are below:

 Where can I access training?

We will post future training dates here as they become available.

We have not yet finalised our 2019/20 training dates.

If you want to contact us to request training or find out more in the meantime, please use the contact details at the top right of this page.